CIB Panel Hoodie

Shipping Timeframe:

Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders within 7-10 business days.

For domestic orders, please allow 7-10 business days for standard shipping.

International shipping times vary and can range from 7-21 business days, depending on the destination and any customs processing times.

Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistical issues.

Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

If you have any specific concerns about the delivery of your order, feel free to reach out to our customer support team at support@bespecialtm.com

We have a NO return policy, which means you cannot return your item at this same time due to COVID-19. You may only return your item if the item is damaged or the wrong size.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@bespecialtm.com. Please note that returns will need to be sent to the following address: 2760 West Peoria Avenue, 1149, Phoenix Arizona 85029, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@bespecialtm.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@bespecialtm.com

Wholesale Orders:

At BeSpecial, we are pleased to offer wholesale opportunities for businesses and retailers looking to carry our products. Here are the key details about our wholesale program:

Minimum Order Quantity (MOQ):

• We require a minimum order quantity for wholesale purchases to ensure the best pricing and benefits for our wholesale partners. Please contact our wholesale team for specific MOQ details.

Wholesale Pricing:

• Wholesale pricing is available for qualifying businesses. To access our wholesale pricing list, please reach out to our wholesale team, and we will provide you with the necessary information.

Application Process:

• To become a wholesale partner, kindly complete our wholesale application form. Our team will review your application, and once approved, you'll gain access to our wholesale pricing and ordering system.

Shipping for Wholesale Orders:

• Shipping for wholesale orders will be calculated based on the size and weight of your order, as well as the destination. Our team will work with you to determine the most cost-effective shipping method for your specific needs.

Payment Terms:

• We offer flexible payment terms for our wholesale partners. Please discuss payment options and terms with our wholesale team when placing your order.

Customization Options:

• Depending on the products, we may offer customization options for wholesale orders. If you have specific requirements or would like to explore customization possibilities, please discuss this with our wholesale team.

Contact Us:

• For inquiries regarding wholesale orders or to start the application process, please contact our wholesale team at support@bespecialtm.com.

We appreciate your interest in partnering with BeSpecial and look forward to the opportunity to serve your business needs.

All of our products have size charts in the description! Scroll up to see it now! If you have any questions please feel free to reach out to us. Also, use our 'Try It On' feature!